Shipments/Delivery and returns

Your shipment:

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post with tracking and drop-off without signature. If you prefer delivery by UPS or Fedex with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

COST:

SHIPPING OPTION SHIPPING LOCATION (TO) PRICE TRACKING AVERAGE ARRIVAL TIME
PICK - UP WITHIN BC FREE You will be notifed when your order is "Ready for pick up" (Usually 1-2 days)
ECONOMIC* CANADA (BC, AB, SK, YT) $15 YES 3-5 Business days.
CANADA (Everywhere else) $18 YES 3-5 Business days.
CANADA POST (US) US (Anywhere) $18 NO 5-10 Business days.

ADDITIONAL PRICE CONDITIONS:

- Items that are extra heavy or extra large in dimension will automatically add extra cost to your shipping. Example: (#53185) 

TUBE AMPLIFIER MS-2A3 is a heavy item and will automatically add extra to the fixed shipping cost.

 

*ECONOMIC SHIPPING CONDITIONS:

- Companies within Greater Vancouver: Your orders will be shipped via FedEx.

- Residence within Greater Vancouver: Your orders will be shipped via Canada Post.
               Note: PO boxes will be shipped via Canada Post only.